• If you are just setting up your care business our solution of a complete service solution is invaluable. We consult and provide you with the solution not the compromise.
  • Happy Customers are our goal, where your goal is a successful business avoiding the many pitfalls. With CSA everything is possible!
  • Do you have all your ducks lined up? Are they all working together or do you have a weak link? At CSA we can put you in contact with like minded, hard working, professional service providers. No Weak Links!
  • We all have our personal goals, targets and vision for what our business should deliver. The journey and climb to the summit will be challenging but rewarding. Are you ready to climb your Everest?

CSA - Care Services Associates

The company was established after discussions between Craig Machan and two of his existing MSCB Global clients relating to specific skills, experience and services they could offer as an add on to to their respective businesses. It was also realised that other services that were required neither of the three had or if they had experience it was not core to the existing business.  With this in mind it was decided that having a mechanism of professionally engaging services was needed.

This had two benefits.

(1) It linked the business owner as a client of CSA with one of the 3 directors to deliver the service as part of their existing company services, or,

(2) Linked the business owner to an Associate that was managed as part of a Memorandum of Understanding.

What this also provides as an operating model a wrap around for multiple services if the Business Owner desired to have a single point of contact for multiple services.

The service is not a "Trusted Trader" type affiliation as we minimise the number of Associates we sign up so that we are confident they can consistently deliver a high quality professional service.

 

Experience

Experience has to be the right experience! In business you will learn very quickly being successful involves the utilisation of the resources and skills you have to hand. This involves both internal and external individuals.

Success

Success is again subjective but it is important that your business is delivering what you want it to. Compromises are not failures but being realistic and planning to succeed not fail!

Professional

Professional means exceptional service, a diamond class! It is important good governance, controls and procedures underpinned by robust policies are essential within your sector.

Targets

Targets must be realistic and achievable. Working with CSA we will be honest and often direct to the point as to whether it is a pipe dream or achievable target.

Directors

Craig Machan

Craig is the Managing Director and owner of two consultancy firms. MSCB Global Limited is a market leader in providing services to the Health and Social Care sector. Craig also is the Chair of an Expressive Arts Charity working with people with wellbeing or mental health diagnosis.

TBA2

A registered nurse with experience of dual diagnosis service users with Mental Health illness and Drug or Alcohol history.

TBA

A successful Supported Living Provider, CQC registered. Has a significant property portfolio in the South East of England with strong links to private landlords and investors.